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Film Viewing Trouble and Data Loss

spartac​ula

over 2 years ago

I just want Gabe and all the people behind the scenes to know I appreciate all the hard work that’s invested in maintaining this wonderful site… I also have meds to help me to deal with my anxiety… take your time!

Rissela​da

-moderator-
over 2 years ago

Another problem I noticed: Usually I have it set up to post facebook messages when I rate a movie, but it isn’t doing that now.

Django

over 2 years ago

Whatever loss of data I may have suffered is trivial, I’m just so glad you de-porned the place.

Gabe

-moderator-
over 2 years ago

The newsfeed is publishing again. On to other issues…

Gabe

-moderator-
over 2 years ago

The fan counts on films / cast_members / lists should be correct now…

apursan​sar

over 2 years ago

Many thanks for your hard work, Gabe.

Gabe

-moderator-
over 2 years ago

Satyajit Ray restored

Gabe

-moderator-
over 2 years ago

A great director always has flaws restored. Unfortunately not the followup comments as they will take too long.

This is a tremendous amount of work and I’m crashing so I’m gonna put a moratorium on these for now. I’ll try to get directors cup though…

Erik79

over 2 years ago

Most importantly… bringing back the Coen Brothers’ TRUE GRIT to Recently Added [films]. :)

House of Leaves

-moderator-
over 2 years ago

Gabe—thanks for your work. It couldn’t have been a very fun weekend. Much appreciated.

like2sl​eep

over 2 years ago

3 cheers 4 gabe hip hip hooray!!!

Gabe

-moderator-
over 2 years ago

FOR YOUR CONSIDERATION: INCARCERATED restored

Bonus: the lists editing bug has been isolated, it has to do with problems on particular films. I’ll work on a fix later, no easy workaround for now.

Rissela​da

-moderator-
over 2 years ago

Here here! Thanks for all of your work!!!

Gabe

-moderator-
over 2 years ago

Nohea

over 2 years ago

Thanks very much Gabe. When you can get to them, I have a few questions as well.

1. It’s great to see these lists and posts that were made in the past 24 hours or so restored to the site. But there are many of us who have not been able to create, let alone update a list for going on three weeks now. Do you have any idea when this might be fixed? I understand you may be dealing with a nasty bug and hope it can be resolved soon.

2. Speaking of nasty bugs or trolls, how should members react when the forum is under attack? I don’t have the technical knowledge and wonder is it best to flag the post and then carry on with posting; or is it more helpful to the moderators/techs if we flag and then immediately stop posting? Can you lend any guidance or is there somewhere here on Mubi that explains how we should react to those trolls that especially attack the entire front page at a time?
In other words, is there anything the community can do to help get rid of the jerks?

Gabe

-moderator-
over 2 years ago

1. Ironically I was only ever able to reproduce this by attempting to restore one of the lists and having the problem crop up so I could investigate the technical details. Now that I know the problem I can most like have a fix in place this week.

2. Simply flag and go about your business. Generally you don’t want to respond because A) that’s what he wants and B) the posts will be gone soon and then your response will look silly. If it starts to ramp up we’ll just keep more moderators on duty and perhaps institute further triage measures as it seems necessary. Basically there’s one guy who does all the trolling, and he’s helping us build an extremely robust moderation system. He’s sort of like a Quality Assurance person except we don’t have to pay him.

Gabe

-moderator-
over 2 years ago

So guys I’m calling it a night. I took a hard look at the director’s cup threads, but decided it’s not worth the effort, because it would take hours to individually recreate each comment, and they would be all out of order anyway, and then we’d have to delete the dups. Let me put it this way, if anyone had any amazing commentary that they would like recovered from their post, ask me individually and I can pull the copy from the log and you can repost it. However most of the comments I saw were very short and definitely not worth the effort.

All Is Grace

over 2 years ago

Oh no,

My ratings and short comments on two Kawamoto films are gone. Seems I need to rewrite ;).

Kenji

over 2 years ago

Thanks so much for all your work, Gabe

What man of you, having a hundred sheep, if he has lost one of them, does not leave the ninety-nine in the open country, and go after the one that is lost, until he finds it? And when he has found it, he lays it on his shoulders, rejoicing. And when he comes home, he calls together his friends and his neighbors, saying to them, ‘Rejoice with me, for I have found my sheep that was lost.’ Just so, I tell you, there will be more joy in mubiland over one list which is restored than over ninety-nine lists which need no restoration.

Dominic​ano1970

over 2 years ago

Thanks for the hard work

Duncan Gray

-moderator-
over 2 years ago

The page for True Grit is back up. It lives!