You guys really need to think about expats in relation to your films. I have spent money under the impression that you were actually showing films people knew anything about. If you really told people that you are selling films which are very much NOT mainstream, and are general artistic junk then you really need to tell people.
Well, to be fair, even without a membership, you can browse their offerings. Sometimes a little research can pay off.
Some of the stuff available for viewing here are huge even outside Mubi-land (Fallen Angels), but yeah, your case was one of looking through the stuff first before buying it.
If you rescind your cancellation we’ll give you the new article by Jon Jost free with every purchase of a Pipilotti Rist film.
Not really the point, what they dont tell you in the advertisment that in Holland, you get almost no mainstream films, when I checked I could see many films which interested me, as I did some research, however, when purchased, almost all the films were restricted due to country lisencing, which they sort of forget to tell you, until you sign up via facebook, the gather all your information, and then confuse the hell out of you by saying 2 diffrent prices.
This is feedback.,.. make your pricing clear, advise your customer what they see is NOT what they get all the time, and list per country at the start of the sign up what you can see and what you cant.
This is almost verging on misadvertising.
You just need to go to Films→Watch now and you can see all the films available in you area. Where were you looking before signing up what films are you able to watch?
Somebody put up a facepalm graphic.
Are you really criticizing a site for not offering things that you can get just about anywhere else for very low cost? If it’s not the service for you, then fine, but coming into our forum and getting all sanctimonious about it just makes you look silly.
This is feedback: Research a product before paying for it.
With respect, this is feedback to Mubi, not to some of you that clearly don’t have other things to do. If I choose to feedback, thats my choice, not to be berrated..
I checked the films however, to find what is available in your selected country is almost impossible unless you really dig. At the end of the day, selling films which most people have never heard of, and to also show films which are not subtitled into English, is not the best option for me since I live in Holland, and the majority of the films are not in English, and are as old as me!
Last said on this matter.. Mubi over to you to take on the feedback :)
Without respect, this is a discussion forum, Mubi has a feedback/contact page of its own. You don’t shout on the street outside an indie theatre that you were expecting a megaplex, you complain to the management, elsewise you get hecklers of the indie theatre audience who are the target niche audience of the venue.