This is very much an advocacy documentary, not an attempt at objectivity. Think of it as an op-ed piece arguing against tort reform. As such, it is very effective. Even if you remain unpersuaded, the movie's arguments are still worth taking seriously. Despite all that, its greatest virtue is also its simplest, correcting the pervasive misunderstanding of the McDonald's coffee suit.
This movie completely changed my mind. Before seeing it, I thought that tort reform is a good idea because our legal system is clogged with frivolous lawsuits. Hot Coffe made me rethink this assumption. Very eye-opening and I learned tons. Before seeing this, I assumed US Chamber of Commerce was part of the government and I had no idea what mandatory arbitration is. Everyone should see this film.
Very eye-opening and worth watching, however I bit too one-sided and unrelentingly depressing. Should've been a more focused short film imo... regardless, worth a watch if you're interested in the subject